Effective Date: 1st January 2025
Website: https://singhayurveda.in
Company Name: Singh Ayurveda Pvt Ltd
Email: Contact@singhayurveda.in
Phone: +91 8826756218
Address: E-523, 1st Floor, Ramphal Chowk, Dwarka Sector-7, New Delhi – 110075, India

1. Introduction

Welcome to Singh Ayurveda Pvt Ltd. By accessing or using our website and services, you agree to be legally bound by these Terms and Conditions. These terms apply to all visitors, customers, and users of our site. If you do not agree, please refrain from using our services.

2. Use of Website

  • You must be 18 years or older to purchase from our website.

  • You agree to use this website only for lawful purposes and in a way that does not infringe the rights of others.

  • You are responsible for maintaining the confidentiality of your account and password.

3. Product Information

All products sold on our website are based on Ayurvedic formulations and traditional knowledge. They are not intended to diagnose, treat, cure, or prevent any disease.
Always consult a medical professional before using any herbal or health product, especially if you have a known medical condition or are on other medications.

4. Pricing & Payment

  • All prices are listed in INR (₹) and inclusive of applicable taxes unless stated otherwise.

  • We accept payments via secure payment gateways including UPI, credit/debit cards, net banking, and wallets.

  • In case of payment failure or error, please contact us immediately.

5. Order Processing & Confirmation

  • Orders are processed within 24–48 working hours.

  • Once your order is placed, you will receive a confirmation email/SMS with order details.

  • Singh Ayurveda reserves the right to cancel any order in case of fraud, mispricing, or product unavailability.

6. Shipping & Delivery

  • We deliver PAN India using trusted courier partners like Delhivery and ShipRocket.

  • Estimated delivery time is 2–4 working days from the date of dispatch.

  • A tracking ID will be provided to track your shipment.

  • Delivery delays due to natural disasters, lockdowns, or unforeseen circumstances are not the responsibility of Singh Ayurveda.

7. Return, Replacement & Refund Policy

Due to the nature of Ayurvedic and personal wellness products, we follow a strict no-return policy unless:

  • The item is damaged, leaked, expired, or incorrect.

  • Claims must be raised within 24 hours of delivery with clear photos and unboxing proof.

  • Eligible refunds will be processed within 5–7 business days via the original payment method.

8. Cancellation Policy

  • Orders once placed cannot be cancelled once shipped.

  • To cancel an order before dispatch, please contact us immediately at Contact@singhayurveda.in or call +91 8826756218.

9. Intellectual Property

All content on this website including product names, descriptions, images, logos, and graphics is the exclusive property of Singh Ayurveda Pvt Ltd. Unauthorized use or reproduction is strictly prohibited and may lead to legal action.

10. Medical & Health Disclaimer

  • Our products are supplements based on Ayurvedic practices, not substitutes for professional medical treatment.

  • Individual results may vary based on body type, diet, and lifestyle.

  • Always perform a patch test before using oils or topical products.

11. User Conduct

By using our services, you agree not to:

  • Violate any laws, regulations, or third-party rights.

  • Post or share false, misleading, or harmful content.

  • Attempt to hack, disrupt, or misuse our site functionality or security.

12. Privacy & Data Protection

Your data is protected under our Privacy Policy. We only use personal information to:

  • Fulfill orders and provide customer support

  • Send updates or promotional emails (you can opt out anytime)

  • Improve user experience through analytics

We do not share or sell your data to third parties except for delivery and payment processing.

13. Limitation of Liability

Singh Ayurveda Pvt Ltd is not liable for:

  • Any indirect, incidental, or consequential damages.

  • Allergic reactions or misuse of products.

  • Delays or failure in delivery due to events beyond our control.

14. Indemnification

You agree to indemnify and hold harmless Singh Ayurveda, its team, affiliates, and partners from any claim, loss, or demand arising out of your misuse of the website, violation of terms, or breach of law.

15. Modifications to Terms

Singh Ayurveda Pvt Ltd may update these Terms at any time without notice. Continued use of our website after such changes constitutes your acceptance of the new terms.

16. Governing Law

These Terms and Conditions are governed by the laws of India. Any dispute shall be resolved in the courts of New Delhi, India.

17. Contact Information

For any questions or support, reach out to us:
📧 Email: Contact@singhayurveda.in
📞 Phone: +91 8826756218
📍 Address: E-523, 1st Floor, Ramphal Chowk, Dwarka Sector-7, New Delhi – 110075, India

Thank you for choosing Singh Ayurveda – where nature meets wellness. 🌿